Information You Submit
Search forms send the name, phone number, or address you enter to the third-party provider that returns the results. Our own servers do not retain a copy of those searches. When you contact us, we receive the details you choose to provide and use them to answer your message.
Information Collected Automatically
Our hosting systems create normal server logs that may include an IP address, browser type, visited pages, and timestamps. We review aggregate data to maintain the site and learn which resources are useful. Cookies or related tools may support basic analytics and advertising measurement where applicable.
How We Use Information
We use the information described above to run the service, diagnose errors, count visits, and improve content. We neither sell a visitor list nor assemble individual user profiles.
Links to Other Websites
Links may lead to Richland, Benton County, or Washington government portals, library collections, and outside search services. Information submitted after leaving this site is controlled by the destination's privacy policy. Sponsored results are also supplied by a third party under that provider's practices.
Who Might See Your Data
Vendors that host or support the site may process server logs for us. Analytics and advertising providers may receive the automatic information noted above. We may disclose data in response to valid legal process, but do not otherwise share visitor data.
Safeguarding Your Data
An encrypted connection serves the site. Server logs are retained only as long as needed for the stated purposes. Because there are no user accounts, this service stores no account password or personal profile.
Users Under 18
This site is not directed at children and is intended for users 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted personal information to us, contact us and we will delete it.
Your Data Rights
Your rights may depend on where you live and the kind of information involved. Washington has no verified general consumer deletion law. Chapter 19.373 RCW, the My Health My Data Act, creates rights for covered consumer health data and should not be read as a general right to erase property, court, or directory records. We can review our contact mailbox and server logs for a request sent through the Contact page. Records held by Richland, Benton County, or Washington offices remain under the custodian's control.
Policy Changes
Any revised policy will appear here. Using the site after an update signifies acceptance of the new version.